FAQ

Question: What does UpSpike Healthcare do? 
Answer: UpSpike Healthcare enables hospitals and doctors with marketing strategies to grow the patient volume and increase the revenue generated.  

Question: How can UpSpike Healthcare help my healthcare facility? 
Answer: UpSpike Healthcare helps your clinic by: 
Empanelment: We connect your clinic with insurance, so patients can use it easily. 
Accreditation: We make your clinic trustworthy and more people will come. 
Recruitment: We find the right people to work at your clinic. 
Marketing: We make sure more people know about your clinic, like when you see ads for your favorite stuff. 

Question: What is accreditation, and why do I need it? 
Answer: Accreditation is basically a certification to meet the quality standards set by government. It shows your facility provides good care. 

Question: What are your working hours for questions or help? 
Answer: We’re available Monday to Friday, 11 AM to 5 PM. 

Question: How can UpSpike Healthcare help with marketing? 

Answer: We make more people aware of your healthcare facility by following various marketing strategies. By utilizing these strategies, UpSpike Healthcare can indirectly help you attract and retain patients by creating a strong and positive online and offline presence for your facility. 

  • Digital Advertising: Leveraging online platforms like Google Ads and social media to reach a broader audience. 
  • Search Engine Optimization (SEO): Optimizing your website to appear higher in search results, increasing your online presence. 
  • Content Marketing: Creating informative articles and videos to showcase your expertise and engage potential patients. 
  • Reputation Management: Monitoring and improving your online reviews to build trust. 
  • Patient Referral Programs: Developing strategies to encourage satisfied patients to refer others to your facility. 
  • Community Engagement: Involvement in local events and partnerships to connect with the community. 
  • Email Marketing: Sending informative newsletters and updates to keep patients informed and engaged. 
  • Public Relations: Managing your public image and media interactions to establish credibility and trust. 

Question: How can I join UpSpike Healthcare? 
Answer: Check our “Open Roles” section in the website footer to see job openings or send your CV (optional cover letter) to our HR Manager at rima@upspike.in 

Question: Where is your office? 
Answer: We are currently based in Prayagraj, Uttar Pradesh.  

Question: What if I have questions or need help? 
Answer: You can reach out to us during our working hours (i.e. Monday to Friday, 11 AM to 5 PM). You can simply give us a call at 9749190436/9335367838 or mail us at contact@upspike.in and we’ll be happy to assist you. 

Question: Do you work only in Prayagraj? 
Answer: Even though our office is based in Prayagraj, but we are working on the cities in UP East (Jaunpur, Bahraich, Gonda, Basti, Gorakhpur, Deoria, Ballia, Azamgarh, Faizabad, Sultanpur, Ghazipur, Varanasi, Mirzapur, Allahabad and Pratapgarh ) and also Siliguri city in West Bengal.  

Question: What’s CGHS QCI accreditation? 
Answer: CGHS QCI accreditation is like a gold star that shows your healthcare facility meets important government standards. CGHS QCI accreditation is a set of rules made by the government to check if a healthcare facility is good and safe. They look at things like clean rooms, well-trained staff, and high-quality care. 
So, if your clinic or hospital has CGHS QCI accreditation, it’s like a certificate that says you’re doing everything right and meeting the government’s standards for healthcare. Patients will trust you more because they know you’re following the rules to keep them safe and healthy. 

Question: How can I make patients happier at my facility? 
Answer: We can help you improve so patients like your facility more by the following ways:  

  • Quality Recruitment: By helping our clients find the best staff, we indirectly enhance patient care and satisfaction. 
  • Accreditation Assistance: Assisting our clients in obtaining certifications indirectly contributes to a higher quality of service, which can make patients happier. 
  • Efficiency Enhancement: Streamlining administrative processes and patient flow through empanelment indirectly reduces wait times and frustration, leading to increased patient satisfaction. 
  • Online Visibility: Through Google business optimization, our clients’ facilities become more visible to patients, which can indirectly improve their overall experience. 
  • Positive Branding: Effective marketing indirectly shapes a positive perception of our clients’ facilities, potentially increasing patient satisfaction.